Return Policy

Last updated: September 15, 2026

30-day returns

You may request a return within 30 days of receiving your item. To qualify, the item must be unworn, unwashed, and unused, with its original tags and packaging. Please provide your order number or other proof of purchase.

How to start a return

1. Email support@wearmyjoy.com with your order number, the item you want to return, and the reason for the return.
2. Wait for our return authorization and instructions before sending the package.
3. Package the item securely and follow the return instructions. Keep your shipping receipt and tracking information.

Authorized return address

Mason Miao
710 Nogales St
City of Industry, CA 91748
United States
Phone: +1 9093088888

Please do not send items to this address without contacting us first. Returns sent without prior authorization may not be accepted.

Return shipping costs

If you change your mind or choose the wrong size, you are responsible for the return shipping cost. If we sent an incorrect item or your item arrived damaged or defective, we will cover the return shipping cost and provide instructions. No restocking fee is charged.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If there is a problem, contact support@wearmyjoy.com with your order number, a description of the issue, and clear photos. We will review the issue and help arrange an appropriate resolution.

Exchanges

To request a different size or item, contact us first. The usual process is to return the original item under this policy and place a new order for the replacement.

Refunds

We will notify you after receiving and inspecting your return and let you know whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may take additional time to post the refund, in some cases up to 14 days after it is issued.

This policy does not limit any rights you may have under applicable consumer law. For help, contact support@wearmyjoy.com.