FAQs

For U.S. orders, shipping is $5.99 for orders under $79 and free for orders of $79 or more. The threshold is based on the merchandise subtotal after discounts and before taxes and shipping. An order subtotal of exactly $79 qualifies for free shipping.

See our Shipping Policy for details.

Estimated delivery is 5-12 days. Delivery times may vary because of the destination, holidays, severe weather, or carrier delays. Available destinations and shipping charges are shown at checkout.

When your order ships, we will send tracking information to the email address used at checkout. Tracking updates may take time to appear after the carrier receives the package.

If you cannot find your shipping confirmation or need help with tracking, email support@wearmyjoy.com with your order number.

Email support@wearmyjoy.com as soon as possible with your order number and the change you need, including any address correction. We will check whether the request can still be accommodated. Changes and cancellations are not guaranteed, especially once an order has been dispatched.

Review the size and product details on the item page before ordering. If measurements are provided, compare them with a T-shirt that fits you well.

If you need more sizing information, email support@wearmyjoy.com with a link to the item before placing your order.

You may request a return within 30 days of receiving your item. Items must be unworn, unwashed, and unused, with their original tags and packaging.

Email support@wearmyjoy.com with your order number, the item, and the reason for your return. Please wait for authorization and return instructions before mailing anything. See our Return Policy for the full conditions.

If you change your mind or choose the wrong size, you are responsible for the return shipping cost. If we sent an incorrect item or it arrived damaged or defective, we will cover the return shipping cost and provide instructions. No restocking fee is charged.

Please inspect your order when it arrives. Email support@wearmyjoy.com with your order number, a description of the issue, and clear photos. We will review the issue and help arrange an appropriate resolution.

To request a different size or item, contact us first. The usual exchange process is to return the original item under our return policy and place a new order for the replacement.

We will notify you after receiving and inspecting a return. Approved refunds are issued to the original payment method. Your bank or card provider may take additional time to post the refund, in some cases up to 14 days after it is issued.

Email support@wearmyjoy.com. For order questions, include your order number and the email address used at checkout so we can help you more easily.

You can also find our support details on the Contact Us page.